BY SARAH E. FEINBERG
To say it is been a tough 6 months is an understatement the COVID crisis is and stays a countrywide nightmare. But for now, the smoke is starting off to very clear here in New York: faculties are reopening, indoor dining is established to resume, and most importantly for us at Transit, riders are starting up to return to the method in higher numbers.
We’re inching closer to 2 million everyday riders on the subway and holding regular at around 1 million on buses. This is great news.
I hope you’re among the all those signing up for us. The truth is, if you give us a opportunity, you might be stunned. For starters, the procedure is cleaner than ever thanks to our around-the-clock disinfecting initiatives on rolling stock and in stations, and we’re far more focused than at any time on improving the customer experience.
Circumstance in point, the rollout of OMNY – even the pandemic cannot gradual us down. We just passed the 75% completion mark for subway stations, and all Bronx buses will be geared up with the new fare payment system in October. By the conclude of the yr, it will be obtainable everywhere.
Our new usual has confirmed just how vital it is to have a contactless system in spot. The market share of customers working with OMNY skyrocketed by 95% around the final 6 months, and we’re quick approaching 20 million taps since launching in spring 2019.
This 7 days, we’re also reprinting the subway station map for the initial time in two a long time, the longest stretch among printings ever.
The new edition incorporates numerous updates: the renaming of two stations in Brooklyn at Medgar Evers College the restoration of N specific assistance in Brooklyn and new accessibility markers at stations like the 86th St R, Astoria Boulevard N/W, 1st Avenue L and Bedford Avenue L. To explain, these updates appeared on the internet, in our apps and on in-station screens correct away, but printings are sporadic. Now the new map will be put in inside teach autos and in stations.
I want all New Yorkers to be able to get close to our city as easily as possible– with all the up-to-date route facts they may require, a quick and seamless way to pay out the fare, and above all, a program that is secure and clear to visit. It is as easy as that.
Anyone at Transit is functioning tricky to preserve us shifting forward, like we ended up before the pandemic. Pre-COVID, subways and buses were looking at the ideal on-time overall performance in years, with our greatest ridership due to the fact 2017. We’re not allowing that progress go down the drain. Arrive experience with us and see for oneself.
Sarah Feinberg is interim MTA New York City Transit president.